Shipping policy
Processing Time
All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email or SMS message. You will receive another notification when your order has shipped.
Undelivered Orders:
If your shipment was not delivered, please send a message to contact@fastandfuriousaf.com that includes the following:
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Your Name
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Your Order Number
Lost (Undelivered) Packages:
Should your package be lost during shipment, we will either:
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Issue you a full refund for the purchase cost of your items and any shipping costs paid.
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Reship your order at no additional cost.
Misdelivery:
The following circumstances are considered misdeliveries for which Master Creations Inc. holds no responsibility or liability:
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An order is delivered to an address different than the one provided by the customer at the time of purchase.
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An incorrect shipping address is provided by the customer at the time of purchase and the order is delivered to that address.
In either of these cases, no refunds or reshipments can be issued, and you will need to begin a misdelivered mail search with the provider that shipped your order (UPS or USPS).
Returned to Sender:
In the event your order cannot be delivered to the address you provided and is returned to us, we will notify you immediately via any email addresses and phone numbers you've provided to us for contact.
In the event your order then has to be reshipped to a different address, you will be responsible for all additional shipping costs, regardless of whether your order initially qualified for free shipping.
If 60 days pass without contact from you regarding your order, we will restock your items and issue you a refund for the full purchase amount of your order minus the cost of the initial erroneous shipping label. You can also request this refund at any point after your order has been returned to us. In either case, refunds will be issued to your original payment method and may take up to 10 business days to process.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. Retail orders over $49 USD (after discounts are applied) will ship free of charge.
International Shipping, Duties, and Taxes
We do not offer international shipping at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 21 days of receiving your shipping confirmation email, please contact us at contact@fastandfuriousaf.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some larger packages are unable to be shipped to P.O. Boxes. Additionally, some of our carriers are unable to deliver to P.O. boxes at this time. In either instance, we will contact you in an attempt to acquire an alternate shipping address. If we are unable to reach you within 5 business days, we will cancel your order and issue you a full refund including any shipping charges.
Refunds, returns, and exchanges
We accept returns up to 60 days after delivery, if the item is unused and in its original condition. Please see our Refund Policy for full details.
If you have any further questions, please don't hesitate to contact us at contact@fastandfuriousaf.com.
